Customer Management Excellence
Successful Strategies from Service Leaders
Autor:
Wiley
Verlag:
Wiley
Sprache:
English
"... pragmatic, down-to-earth analysis of the key issues involved..." (Marketing Business, February 2003)
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Untertitel
Successful Strategies from Service Leaders
ISBN
978-0-470-84853-1
EAN
9780470848531
Erscheinungsjahr
10/25/2002
Verlag
Wiley
Author
Faulkner Mike
Sprache
English
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