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'The authors truly deserve credit for bringing out into the open a subject we instinctively avoid.'
HRH Prince Willem-Alexander of the Netherlands, Chairperson, UN Secretary General's Advisory Board on Water and Sanitation

'There are many untold and fascinating stories in the world of sanitation. This book tells these stories like they have never been told before, drawing them together into the epic tale of how poor communities are battling to clean up their neighbourhoods, sometimes with help from dedicated professionals, often against all odds.'
Sandy Cairncross, Professor of Environmental Health, London School of Hygiene and Tropical Medicine

'The authors of this book bring out of the shadows an unmentionable subject, and call for a new sanitary revolution - on behalf of the environment and people's dignity. I endorse their call, and recommend this book for spelling out the urgency of the crisis.'
Sunita Narain, Director, Centre for Science and Environment, New Delhi

'This book is highly readable, exhaustively informative, and will be of considerable help to those trying to adapt and redesign toilet technologies for local conditions. Its multifaceted approach has important implications for attaining the Millennium Development Goal for sanitation.'
Bindeshwar Pathak, Founder, Sulabh International Social Service Organisation

'The lack of sanitation endured by 2.6 billion people is a hidden international scandal. It is the principal reason for the spread of diarrhoeal diseases and the toll they take on human lives. This book makes us think about these things, and does so with great power. The authors truly deserve credit for bringing out into the open a subject we instinctively avoid.'
HRH Prince Willem-Alexander of the Netherlands, Chairperson, UN Secretary General's Advisory Board on Water and Sanitation

Opening the Door on the Global Sanitation Crisis

The Last Taboo

Retraite Spirituelle, Pour Un Jour De Chaque Mois, Avec Les R&#65533;flexions (sic) Chr&#65533;tiennes Sur Divers Sujets De Morale... Par Le R. Pere Jean Croiset

Boots the Coot

"This 200-page primer is evenhanded and level-headed, and just right for what is intended: providing access to fundamentals without presumption, pretense, or prescription.Summing Up: Recommended." - L. W. Fine, CHOICE, Columbia University

The Basics

Energy

To Which Is Added, An Account Of The Newly Erected Villages By The Peasantry There (1842)

Not A Laborer Wanted For Jamaica

Sisters and Brothers

Sibling Identity and Relationships

Guardians of the Realms

Dimensions and Policy Implications

The Consumer Interest (RLE Consumer Behaviour)

Vergleich des Prozesses der Catherine Theis aus Useldingen mit dem Geständnis des Niclas Fiedler aus Trier

Hexen und Hexenverfolgungen im 16. und 17. Jahrhundert in Luxemburg und Kurtrier

The Environment, Climate Change, Human Influences, Vectors, Disease and the Possible End of Humanity?

Prognosis Disaster

After The Firm

The Exchange

The Works of President Edwards: With a Memoir of His Life; Volume 10

From culture to the clinic

Psychoanalysis and the Unrepresentable

The Rise of Historical Consciousness Among the Christian Churches

Last Seen in Silver Creek / Deception at Dixon Pass (Eagle Mountain: Critical Response)

Last Seen In Silver Creek / Deception At Dixon Pass

Notices sur les modèles, cartes et dessins relatifs aux travaux publics, réunis par les soins du Ministère de l'agriculture, du commerce et des travaux publics

"Transforming Addiction is a clarion call for a multidisciplinary approach to studying and treating alcohol problems... Because no current single or blended perspective or model seems to adequately encompass all addiction issues, a transdisciplinary appraoch may provide a pathway to an improved system for prevention and treatment services... Transforming Addiction will be valuable to those enganges in programs that address substance abuse and addiction. Summing Up: Highly recommended." -G.A. Blevins, emeritus, Governors State University, CHOICE
"Transforming Addiction: Gender, Trauma and Transdisciplinarity is a much-welcomed contribution, showing us quite clearly that transdisciplinarity is the future in the addiction field. Its approach is transformative, compelling, and of great use to addiction researchers, educators, and mental health professionals." – Elizabeth Ettorre, PhD, Professor of Sociology, University of Liverpool
“Transforming Addiction is a significant contribution to the literature on women and addictive disorders. It challenges us to integrate research from numerous disciplines in order to improve treatment services. This edited volume is a useful text for both researchers and clinical practitioners. It moves us out of the historical, single-focused approach to addiction and applies a wider lens to enable us to view the multifaceted complexity of women’s addiction.” –Stephanie S. Covington, PhD, LCSW, Author, Helping Women Recover: A Program for Treating Addiction, Beyond Trauma: A Healing Journey for Women, and A Woman’s Way Through the Twelve Steps
“This book weaves together the threads of trauma, addiction, mental health and gender in original and exciting ways. Different professional groups, each with their own unique skills and expertise, can together develop ways of working that are more effective than the sum of the individual parts, yet, in many countries this still does not happen. This book provides innovative and practical approaches to making it happen.” –Moira Plant, Emerita Professor of Alcohol Studies, University of the West of England

Gender, Trauma, Transdisciplinarity

Transforming Addiction

Ethics in Planning

Wiederaufbau nach Konflikten und die Rolle von Ölunternehmen

Evolutionary, Developmental, and Cultural Perspectives

Hunter-Gatherer Childhoods

"Poet Sandra Hochman’s first novel coruscates with erotic wit, inventiveness, insight, finely tuned language—and a lot of pain. Much of her earlier poetry explores the short-circuited communication between the sexes, and here she expands that theme. Her heroine tries feverishly to come to terms with a society where hangups abound and female dependence seems genetically fixed. Diana’s efforts to communicate escape her lips like shrieks of desperation. ‘Out of my womanhood is my madness woven,’ Diana cries. Such fictional laments, in their way, dig deeper than all the work of the Kate Milletts and the Germaine Greers.”—Arthur Cooper, Newsweek“Walking Papers is a first-rate novel, a kind of concentrated, eroticized Herzog, the wife’s side of divorce madness. The book is distinguished by its truthfulness and inventiveness. Each of the twenty-odd brief chapters spins off on its own eccentric, comic course, and yet the realities of marital disaster are never rendered incredible by the writer’s anguished playfulness. So sharp is Miss Hochman’s depiction of sexual bewilderment, so dense are these compressed scenes with ironic outrage and perplexed emotion, that I began to think of the heroine as a prisoner escaped from Kafka’s Penal Colony, whose divorce writ had been tattooed into her skin.”—Philip Roth"I though Sandra Hochman's Walking Papers terribly funny."—John Cheever"She is the most important woman poet of the English language."—Pablo Neruda"Sandra Hochman is the American Akhmatova. Her poetry will remain as long as people read English."—Robert Lowell"I know of no other poet other than Sylvia Plath who is able to capture the pain of being a woman in the beauty of her poetry."—Anne Sexton"A kind of urban-pastoral innocence... a sensible harsh wit— an uncommon plainness, a willingness to take risks, a power to invest the ordinary with the strange, an amused (and amusing) control of the delicate forces of diction and rhythm."—Dudley Fitts (in his introduction to the Yale Younger Poets Award-winning book Manhattan Pastures)"She has the essential craziness of the real poet which makes her work very exciting indeed."—James Dickey, New York Times Book Review"Gold filigree, flower-bursts, sunlight on dew, claps of joy, and faint intimation ever-present of the shadows of ghosts give an air of a superbly sensuous intensity to all she writes."—Norman Mailer"At eighty-one I still look forward to reading any day the poetry of Sandra Hochman. Her new book is a cause to celebrate. She is not only my favorite poet because she has fire and guts but she is able to capture in her blood and her vision what the words 'women’s revolution' really mean. When people look back at this time they will turn to the words of Sandra Hochman. Her poetry should be read by every woman alive, and every man alive too, especially men who want to know how women feel. She not only reflects on women’s empowerment— she meditates on stopping the pain and kicking ass to gain control of your life. Like Sylvia Plath and Maya Angelou, she knows how to make you cry and like the great comedians, she knows how to make you laugh. Is it any wonder I think every woman young and old should keep the poetry of Sandra Hochman by their bedside?"—Flow Kennedy"The patter may be what you'll remember best and it's certainly what you'll enjoy the most—it won't make the book any more important than it isn't but it does have the clear sparkle of chipped ice."—Kirkus

Walking Papers

Nature, Volume 40

'This book naturally builds on the justified success of Beyond Philosophy's first book Building Great Customer Experiences. Examining how organizations are orientated around the Customer Experience, Revolutionize Your Customer Experience proves that Colin Shaw is no longer emerging as the 'guru of the Customer Experience', but that he has now arrived.' - Stephen Brewer, CEO Caribbean Mobile, Cable & Wireless

'Revolutionize Your Customer Experience will impress you with the clarity that the fundamentals and principles of the Customer Experience are explained and discussed. The NaIve to Natural model that is unveiled in this new book will, like the last book, force many organizations to change their paradigm if they are serious about their Customer Experience.' - Barry Herstein, SVP International Marketing & Communications, American Express

'We know from first hand experience of working with Colin Shaw that he truly is the connoisseur of the Customer Experience. Whilst many gurus focused on Customer Service in the last decade, Colin and his team at Beyond Philosophy prepared for the future with forward thinking, revolutionary theory and practice in the Customer Experience marketplace. That future is now. And so is Revolutionize Your Customer Experience.' - Tony Hanway, Vice President Member Services, AOL Europe Operations

'The NaIve to Natural Model is absolutely correct. This has proved to be an invaluable tool in helping us to understand where our company has reached in terms of our Customer Experience. With this knowledge and insight, organizations like ours will be able to create a roadmap and learn the steps needed to Revolutionize our Customer Experience.' - Bob Black, Divisional Managing Director, TNT Express Specialist Services

'New research and best practice will show companies how to find out where they are and how to revolutionize their customer experience' - Keith Clack, Best Business Books, The Bookseller

Revolutionize Your Customer Experience

Student Edition Grade 7 2012

'Academic audiences would find the research dimensions of the book inspiring, in particular the thorough review of the construction literature on cooperative procurement strategies. The inclusion of case studies provides the often-neglected vital link between theory and practice, thus offering practitioners, especially those who are sceptical of relationship management in construction, useful references.' - Construction Management and Economics

Principles, Practices and Case Studies

Relational Contracting for Construction Excellence

Ancient Egyptian Literature

"...an excellent survey of modern synthetic transformations." (Journal of Medicinal Chemistry, December 28, 2006)

State of the Art 2003 - 2005

Organic Synthesis

"The academy needs and should heed this book. Kezar has framed and brought to well-integrated narrative life scholarly synthesis and practical guidance for professionalizing non-tenure track faculty’s conditions of work in unionized and non-unionized settings alike. The voices of contingent faculty activists are strong and give hope that we can embrace all our faculty colleagues and enhance the quality of higher education in the process."　 　




—Gary Rhoades, Professor of Higher Education, University of Arizona




"Finally---a new book that recognizes the need for faculty career paths and employment policies beyond the tenure track. Many scholars have documented the rising numbers of non-tenure track faculty and the lack of career enhancing employment policies, but few have addressed the need for appropriate employment policies. Kezar provides a rich resource of concrete examples of successful changes that emphasize employment equity, career development, and inclusion in campus life for all faculty members. This book can serve as a guide for administrators and faculty member on how to develop and implement employment policies and practices that ensure non tenure-track faculty teach well and benefit from their faculty careers."

— Juddith M. Gappa, Professor Emerita of Higher Education Administration, Purdue University

"Kezar and her chapter authors move our focus on the growing contingent faculty phenomenon from identifying the problem to crafting and implementing needed reforms.　 This book provides useful frameworks for examining the contingent faculty issue on individual campuses, introduces innovative policies and practices that can be adapted in many settings where contingent faculty play a vital role, and offers practical guidance for promoting organizational change.　 It will spur institutions to take the steps necessary to support contingent faculty and enhance their contributions to education."

— Roger Baldwin, Professor of Higher, Adult, and Lifelong Education, Michigan State University

Changing Campuses for the New Faculty Majority

Embracing Non-Tenure Track Faculty

'This book gives a bird's-eye view of the world's geographical, historical and political boundaries which is illuminating.' - Joaquina Pires-O'Brien, Contemporary Review.

Tourism and Political Boundaries

"This extraordinary volume fills a void which has been neglected far too long.  Highly recommended." -- The Book Report"It is a valuable tool for all teachers, librarians, counselors, and young adults themselves." -- BCALA Newsletter"A useful, sensitive guide that will stir some healthy controversy while it also forces teachers and librarians to take a closer look at their current collection of African American fiction and consider with much firmer direction the culturally conscious fiction they select and recommend in the future." -- VOYA"This bibiography is essential." -- Choice"Teachers, librarians, and parents will find Kutenplon and Olmstead's bibliography a useful tool to identify quality multicultural titles." -- Journal of Adolescent and Adult Literacy

A Critical and Annotated Guide

Young Adult Fiction by African American Writers, 1968-1993

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