The Typology of Reflexives

'Why do we have so many theories of leadership? Because none of them work very well all of the time. For 70 years we have spewed out content leadership theories. In the new digital world of the twenty-first century we need a new leadership theory. This is it! Open Source Leadership is a process theory ruled by attention, awareness, intention and, yes, structure. Open Source Leadership is by invitation, not by imposition. This important book invites each of us into the leadership process, drawing on the gifts, talents, and resources within us. The book poses the important questions without offering the final answers. YOU are the answer.' - Professor James Campbell Quick, John and Judy Goolsby Distinguished Professor, Goolsby Leadership Academy, The University of Texas at Arlington

'This book contains a big idea. The leadership model is changing. Leadership can come from anywhere, not just the top. Intriguingly the best leadership comes from the user of the product the customer. They can shape the future direction of the enterprise.' - Sir Terry Leahy, Chief Executive, Tesco

'Gadman and Cooper have done an excellent job in empowering the reader to reflectively challenge their own perceptions and understandings of what it takes to be a successful contemporary leader. They provide easily readable chapters that spell out the skills required to take advantage of the open source revolution. Today, leaders cannot allow themselves to be prisoners of out of date or inadequate ways of thinking, or even see problems in isolation. Open Source Leadership explains how individuals can seize the advantage by better understanding how the power and collective energy and focus of people can overcome intractable problems. Finally, Open Source Leadership provides a guide for leaders on how inspiration and creativity can have a positive impact on their people and organisations.' - Professor Iain Densten, Professor of Leadership and Director of the Lancaster Leadership Centre, Lancaster University

Open Source Leadership

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Withdrawal brilliantly dismantles old and pervasive myths about the final phases of America's lost war in Vietnam. The book affirms Greg Daddis' stature as one today's most original and insightful historians of the war and deserves a broad readership among not just students of history but also policymakers and military officers.

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Withdrawal

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There is a great need for this book, which connects the typical analytical problems that organizations face with the underlying maths and statistics to solve them. Grindrod communicates his deep expertise ... for executives who want to understand the math underlying their businesses, and the quant geeks who want to know the business problems they are capable of addressing

Mathematical Underpinnings of Analytics

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If you work in the health and medical care field and you believe you and your institution are as good as it is possible to be, you should read this book. It will reset your standards and show you how to produce more value for your patients at a lower cost. This is a front line story, not a pie in the sky theory or project of the month. It is a story about real people dedicated to the pursuit of habitual excellence. —Paul O’Neill, 72nd Secretary of the U.S. Treasury &former Chairman and CEO of Alcoa 
A comprehensive and insightful book that chronicles an arduous journey to achieve an exceptional patient-centered culture using a management system only now recognized as relevant to health care. This is a story of how Virginia Mason became the benchmark against which other health care systems must judge themselves, and a beacon in a field that has resisted change for far too long. —David M. Lawrence, MD, MPH, Chairman and CEO (retired), Kaiser Foundation Health Plan and Hospitals, Inc. The challenges to our U.S. health care system have never been greater. We are challenged by the high cost of care and less than optimal quality and safety. Virginia Mason Medical Center has been on a ten year journey to demonstrate just what is possible and the results have been profound. What is equally amazing, and must reading for health care leaders, is the story of their journey. It is possible to improve quality and safety while simultaneously reducing cost! —John Kitzhaber, MD, Governor of Oregon 1995-2003 U.S. health care is replete with stories of failed attempts to improve quality and control soaring costs, only to succumb to perverse incentives, infighting and an entrenched status quo. Virginia Mason offers a different path forward, by showing what happens when all of health care’s stakeholders — doctors, employers, insurers — align themselves behind pursuing the best care for the patient. It’s a potential model precisely because its leadership medical staff had to overcome the same challenges that affect hospitals and clinicians across the country today. —Vanessa Fuhrmans, The Wall Street Journal Congratulations to the Virginia Mason team for being another great example of committing to a compelling vision and to continuous quality improvement … . Thank You! —Alan Mulally, former President and CEO, Boeing Commercial Airplanes; current President and CEO, Ford Motor Company Health care transformation is a process not an event. This book richly describes this process at Virginia Mason — not just the principles but all the challenges along the way and how they were overcome. It is a textured account of an ongoing journey and as such is an invaluable aid to anyone serious about transforming their own organization. —Richard Bohmer, MBChB, MPH Professor of Management Practice, Harvard Business School This is the story of a journey. It’s a journey that began almost a decade ago, that continues today, and that will likely continue for the foreseeable future. Through a number of powerful case studies, this book illustrates how Virginia Mason Medical Center has steadily improved the safety, quality, and efficiency of its patient care — one process at a time. But more importantly, it is a study in leadership and cultural transformation in one of our nation’s most important industries — health care. That transformation has made patient-centered care much more than a slogan at Virginia Mason; it has become a way of doing business, each and every day. The beneficiaries of that transformation, first and foremost, are the patients Virginia Mason serves. But of equal importance is the new-found sense of accomplishment and satisfaction that these changes have engendered among the Medical Center’s physicians, management team and employees. This book is inspiring must reading for anyone who leads, or aspires to lead, any health care organization. — William F. Jessee, MD, FACMPE, President and CEO, Medical Group Management Association If you want to understand what health care can become, you need to know about Virginia Mason Medical Center. This book gives you the complete story. It is essential reading. —David Cutler, former Senior Health Care Advisor, Obama Presidential Campaign An inspiring tale of leadership, discipline, and persistence by an organization committed to excellence in patient care. VMMC has redefined patient-centeredness as the core of process change. By so doing, not only has it transformed its culture and dramatically improved outcomes, it has set new standards for quality and efficiency. Must reading for all health care leaders who are serious about quality. —Lucian L. Leape, MD, Harvard School of Public Health 
This remarkable story of Virginia Mason's journey to Lean offers hope that America can achieve the high-quality, affordable care we all deserve. —Ceci Connolly, Freelance Writer How does a hospital change the very culture of medicine? By abandoning the philosophy that says This is the way we’ve always done it! That’s the essence of the amazing story of true change told by Charles Kenney in Transforming Healthcare: Virginia Mason Medical Center’s Pursuit of the Perfect Patient Experience. But hold on: This is not a cold chronicle of good people moving deck chairs around on the deck of the Titanic. This is genuine course-changing, history-changing work born of steely determination to stop hurting patients by finding ways of practicing medicine that tradition never taught.How does one transform to an idyllic hospital where errors never hurt patients and people are happy? By breaking the molds and infusing a common vision and by starting down the path Dr. Gary Kaplan and Virginia Mason were courageous enough to blaze ten years ago - when no one else was even peeking outside the box.If you intend to keep your patients safe - if you intend to improve the working environment, the bottom line, and the camaraderie of your hospital - you cannot ignore this story! This book isn’t about Lean, Toyota, or any single methodology as much as it’s about a refusal to maintain the terrible status quo documented by the Institute of Medicine in 1999. This book is the foundational element of understanding what it takes to really change a moribund culture. —John J. Nance, author, Why Hospitals Should Fly Virginia Mason Medical Center is widely recognized as the pioneer in applying the disciplines of the Toyota Production Systems to improve the delivery of health care. Now, with the publication of Transforming Health Care, we have a first-hand account of what they did and what they learned: the steps they took to make the concept of Team Medicine a reality; the struggles and successes in moving from physician-centric to patient-centered care; and the projects they have undertaken to redesign clinical pathways to eliminate waste and error, reduce scientific uncertainty, and promote patient preferences. An easy read, but also an in-depth account of Virginia Mason’s effort to transform itself. This book is a must for students of organizational behavior as well as for those who aspire to improve health care. —John E. Wennberg, MD, MPH, Peggy Y. Thomson Professor Emeritus (Chair) in the Evaluative Clinical Sciences & Founder and Director Emeritus, The Dartmouth Institute for Health Policy and Clinical Practice

Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience

Transforming Health Care

"Despite much lip-service given to the need to understand the profoundly political nature of public policies, there is a distinct tendency in many studies to address the subject in a mechanical way, treating the definition of policy goals and the articulation of the means to achieve them as technical issues subject to a precise instrumental logic and rationality. This excellent volume by Philippe Zittoun avoids this error and takes on the analysis of the political construction of public policy head-on. It develops and refines key definitions and methods for thepolitical analysis of public policy-making, from problem construction to solution 'bricolage' and the development and analysis of the argumentative strategies used to propagate solutions and legitimize
them. This is essential reading for all students of policy-making." Micheal Howlett, Burnaby Mountain Chair, Simon Fraser University, Canada

"All too often politics is underplayed in the analysis of the policy process. In The Political Process of Policymaking Professor Zittoun offers a refreshing corrective to this neglect. He is also to be commended for his attention of the role the political construction of policy objects and events, as well as his examination of the role of communication and argumentation as they play out across the policy process as a whole, from agenda-setting to evaluation. Not least important is the fact that the book opens the way to a much needed and long overdue exchange between policy scholars in the English and French speaking worlds. This is by all accounts a seminar service to the field." Frank Fischer, Professor of Politics and Global Affairs, Rutgers University, USA

"Philippe Zittoun's book provides an excellent discussion of policymaking in France, and the interactions among levels of government within that political system. This is not, however, just a book on France but provides insights into more general theoretical and analytic questions about public policy." B. Guy Peters, Maurice Falk Professor of Government, University of Pittsburgh, USA

A Pragmatic Approach to Public Policy

The Political Process of Policymaking

version intégrale

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The Typology of Reflexives

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